Our Frequently Asked Questions Page is currently being updated over the course of the next couple of weeks. We are making new videos to answer the many questions we receive. In the meantime, below you will find the answers we have already created for our frequently asked questions. 

PLEASE READ FIRST

We receive a very large volume of emails each day and there are only two people (Hope and Tivon) that answer them.  It may take a minimum of 48 hours or several days to get a reply, or if your question is already answered in our FAQ’s we might not be able to reply to you at all. We are normally busy without team of artisans making and processing orders. Our business has grown significantly and we do not have a call center or team of customer service representatives to handle the emails we receive, we are working on this, but it will take time.  To better assist you we have already answered many of our frequently asked questions you can find them below.  Click on the questions below in blue text to have your questions answered. 

ABOUT OUR PRODUCTS

HOW DO YOUR PRODUCTS WORK?
HOW DO I USE YOUR PRODUCTS?
WHAT IS THE DIFFERENCE BETWEEN SHUNGITE AND ORGONITE?
WHAT IS THE SCIENCE BEHIND YOUR PRODUCTS?
HOW DO I MEASURE YOUR PRODUCTS?
HOW MANY OF YOUR PRODUCTS DO I NEED?
HOW MANY PYRAMIDS DO I NEED TO COVER MY PROPERTY OR HOME?
CAN I PUT THE PYRAMIDS INSIDE AND OUTSIDE OF THE HOUSE?
CAN I BURY THE PYRAMIDS IN THE GROUND?
HOW BIG OF A RANGE DO YOUR PRODUCTS COVER?
CAN I USE YOUR PRODUCTS IN THE CAR?
CAN I PUT THE PHONE SHIELDS INSIDE OR OUTSIDE OF MY PHONE CASE?
everything you ever wanted to know about our pendants
can i replace one of your products with another one of your products? 

WHAT IS THE DIFFERENCE BETWEEN YOUR PRODUCTS AND OTHER ORGONITE?
CAN YOU TELL ME YOUR OPINION ABOUT OTHER TYPES OF EMF PROTECTION?
WHAT ARE YOUR THOUGHTS ABOUT THIS DEBUNKING VIDEO?
MY RELATIVE OR FRIEND DOESN’T BELIEVE YOUR PRODUCTS WORK, HOW CAN I CONVINCE THEM?
CAN YOU RECOMMEND WHAT I SHOULD BUY?
I AM ON A LIMITED BUDGET, WHAT SHOULD I BUY?
IS YOUR PRODUCT WITCHCRAFT?
IS YOUR PRODUCT SAFE FOR CHRISTIANS TO USE?
DO I HAVE TO CHARGE MY ORGONE DEVICES IN ANYWAY?
ARE YOUR PRODUCTS TOXIC?
ARE YOUR PRODUCTS SAFE?
ARE YOUR PRODUCTS SAFE WITH A PACEMAKER?
do your products ever run out over time or lose effectiveness or need to be replaced?

ABOUT YOUR ORDER

I NEED AN INVOICE TO PAY ONLINE
PROBLEMS WITH PAYPAL
DO YOU ACCEPT CHECKS OR BITCOIN OR WIRE TRANSFERS
PHONE CALLS
EMAILS
CONFIRMATION EMAILS AND TRACKING NUMBER EMAILS
WHAT IS THE STATUS OF MY ORDER?
HOW LONG WILL IT TAKE TO GET MY ORDER?
WHEN WILL YOU SHIP MY ORDER?
HOW DO YOU SHIP MY ORDER?
HOW MUCH IS SHIPPING?
EXPEDITED SHIPPING
DO YOU SHIP TO MY COUNTRY?
ADDRESS CHANGES AND MOVING
PO BOXES
TRACKING NUMBERS AND HOW TO TRACK MY PACKAGE
PROBLEMS WITH FEDEX
LOST OR STOLEN PACKAGES
CUSTOMS TAXES
RETURN OR REFUND POLICY
PROBLEM WITH MY ORDER
CHARGE BACKS AND DISPUTES
CUSTOM ORDERS

ABOUT HOPE AND TIVON AND OUR BUSINESS

AFFILIATE PROGRAM
WHOLESALE / DISTRIBUTORSHIP
INTERVIEW REQUESTS
PHONE CALLS
EMAILS
LOCAL MOROCCO SALES
FACTORY VISITS
WHERE CAN I FIND ALL YOUR VIDEOS?
WHERE CAN I FIND ALL YOUR covid RESEARCH?
WHERE CAN I FIND ALL YOUR POWERPOINT PRESENTATIONS?
CAN YOU SEND ME A LINK TO SOMETHING YOU COVERED IN YOUR PRESENTATION?
HELP WITH TARGETED INDIVIDUALS AND GANGSTALKING
WHERE CAN I BUY YOUR BOOK FORBIDDEN TECH?
WHERE CAN I FIND HELP WITH GRAPHENE OXIDE OR HEAVY METAL DETOX?